Terms & conditions

The terms of shopping with Galsor

These terms apply to all orders placed on galsor.net, by phone or on WhatsApp. By placing an order you agree to them.

Last updated 7 Nov 2026

Prices in KES

Kenyan law

01

Orders

An order is confirmed only after we contact you. We may cancel if an item is out of stock, a price was shown in error, or we can’t reach you. Any payment made is refunded in full.

02

Prices

All prices are in Kenya Shillings (KES). Delivery fees are not included in product prices and are confirmed before dispatch.

03

Payment

Available payment methods are shown at checkout. Pay on delivery is available within Nairobi only. Orders outside Nairobi are paid in full before dispatch.

04

Delivery

Delivery times are estimates. Check your item on delivery and report problems within 48 hours. See Delivery & Shipping.

05

Returns

Returns and exchanges are accepted within 7 days. See our Returns & Refunds policy.

06

Product information

We show products as accurately as we can. Colours may look slightly different on screens. Ask us before ordering if unsure about size.

07

Privacy

We handle your data as described in our Privacy Policy.

08

Governing law

These terms are governed by the laws of Kenya.

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