Delivery & shipping

Delivered across Nairobi and all of Kenya

Every order is confirmed with you by phone or WhatsApp before it leaves our shop, including the delivery fee.

Pay on delivery in Nairobi

Countrywide courier

Free pick-up at our shop

Nairobi

Rider delivery

  • Delivered by rider anywhere in Nairobi.
  • Fee: based on your area, confirmed before dispatch.
  • Pay on delivery: check your item, then pay.
  • Or collect free from Ismir Heights, Muslim Road.

Outside Nairobi

Courier to all counties

  • Sent by courier or parcel service to your town.
  • Fee: paid by the customer, confirmed before dispatch.
  • Payment: in full before dispatch (no pay on delivery).
  • We send you the courier name and parcel number.

How it works

From order to your door

  1. Place your order on the website or on WhatsApp.
  2. We confirm your order, delivery fee and estimated time by phone or WhatsApp.
  3. We dispatch and keep you updated until it arrives.

Check on delivery

Report problems within 48 hours

Please check your item when it arrives. If anything is wrong, contact us within 48 hours. See our Returns & Refunds policy.

Need help with an order?

Talk to a real person on WhatsApp or call us. We reply fast during working hours.